Frequently Asked Questions

Everything you've ever wanted to know about toilet paper, charity, and why your bum is now part of the solution.

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Are you FSC® certified?

Yes of course, everyone in our industry should be!

So what is the FSC?
The Forest Stewardship Council® (FSC) is a globally recognised organisation that promotes responsible forest management. FSC certification ensures that products, like our tissue products line, come from responsibly managed sources. This means the entire supply chain adheres to FSC standards. Choosing FSC-certified products supports positive environmental practices.

How about this 100% Aussie Owned, Run and Made? That can’t be real…

We built Sheets for Good around one uncompromising mission: doing everything humanly possible to back Australia, protect local manufacturing jobs, and keep Aussie dollars circulating right here at home.

We are 100% Australian owned and operated from the top down. While we source high-grade, sustainable raw 100% recycled parent reels from certified global mills (because Australia simply doesn’t have the domestic recycled pulp mills to supply the volume needed), that’s where the overseas journey ends and hard Aussie graft begins.

An industrial parent reel is completely useless in a bathroom—it weighs hundreds of kilograms, spans metres wide, and has no plies joined together. Turning that raw circular-economy fibre into finished, double-length toilet rolls takes serious local manufacturing, precision machinery, and Australian workers on the tools every single day.

Our local Sydney production crew puts that raw paper through the complete, multi-stage manufacturing and converting line right here on Aussie soil:

  • High-Speed De-Reeling & Tension Control: Australian machine operators precision-align and feed multi-ton reels across high-speed industrial rollers.
  • Mechanical & Chemical Ply Lamination: Binding multiple independent plies together using Australian water-based adhesives to create a genuine, durable 3-ply sheet that won't separate.
  • Micro & Macro Pattern Embossing: Running the paper through custom steel-and-rubber embossing rollers to lock in softness, create air pockets, and build maximum bulk and absorbency.
  • High-Tolerance Sheet Perforation: Stamping precision-calibrated tear lines onto every single sheet so it tears clean off the roll every time.
  • Aussie Core Feeding & High-Speed Rewinding: Automatically feeding 100% Australian-made rigid cardboard cores onto mandrels and rewinding the laminated paper to exact double-length counts (360 sheets per roll).
  • Adhesive Tail Sealing: Automatically securing the final sheet down so rolls don't unravel during transport.
  • Industrial Orbital Log Sawing: Slicing the continuous, multi-metre long paper logs with precision circular saws into exact individual retail toilet roll widths.
  • Individual Roll Wrapping: Machine-wrapping every single roll on local packaging lines using custom-designed wrappers printed right here in Australia.
  • Carton Packing & Palletising: Hand-packing rolls into heavy-duty 100% Australian-made recycled cardboard cartons, sealing with custom tape, and palletising in our warehouse ready for Aussie freight dispatch.

Every single element we can source within Australia, we do. From our 100% Australian-made cores and heavy-duty shipping cartons, to local printing, regional freight networks, internal staff, and the factory crews running the machines.

Best of all? 100% of our surplus profits stay right here in the country, legally bound to fund our Australian frontline charity partners. From local factory floors to grassroots community impact, we keep every possible cent in Australia.

How does it work?

Pretty simple, really. You buy toilet paper. We do some good.

When you place an order, you'll choose the Australian charity you'd like to support. Then, once we've paid the bills, covered the costs and kept the lights on, 100% of the profits from your purchase go to your chosen charity.

Why toilet paper?

Because everybody needs it!!!

It's one of the few things every household buys, whether you're living in a city apartment, a country farmhouse or that mate's shed he's somehow convinced everyone is a "tiny home". We figured if Australians are buying toilet paper anyway, why not turn an everyday essential into everyday impact?

Do I pay extra?

Nope.

We're not sneaking a donation fee into your cart or asking you to round up your purchase by seventeen cents. You are buying premium Aussie-made toilet paper, and making products locally does cost more than shipping them halfway around the world from who-knows-where.

The upside? You're getting quality toilet paper, supporting Australian manufacturing, backing local jobs and helping a charity you care about at the same time.

That's a lot of boxes ticked for something that lives next to the toilet.

Which charities can I support?

We've partnered with a range of carefully vetted Australian charities doing great work across different causes and communities.

Whether you're passionate about supporting families, health, education, community services, the environment, or something else entirely, there's a good chance you'll find a cause that feels close to home.

The best bit? You choose where your impact goes. Soft on ya bum, kind to the community.

Meet our charity partners and find a cause you’d like to support.

How much is donated?

All of it.

Well, all of the profit anyway. Not ‘up to’. Not ‘a percentage of selected products’. Not one limited-edition roll available between 12am and 12:01am on the third Tuesday of every even month.

100% of net profit from all product sales is distributed to our verified charitable partners. Net profit is calculated as gross sales revenue minus the direct cost of goods, packaging, freight, merchant payment processing fees, and essential operating overheads.

Sheets for Good donates 100% of profits from our products to our charity partners. It's a pretty simple idea. Australians need toilet paper. Charities need support.

We're just connecting the dots. Or in this case, the sheets…

Is the toilet paper actually any good?

Fair question.

A toilet paper company that only talks about charity would be a bit like a restaurant that only talks about the parking.

The good news is our rolls aren't just good for the community. They're good for your bum too.

Soft, strong and made to handle a bit of sheet. Because doing good is great, but nobody wants scratchy toilet paper. Let's be realistic.

Can businesses buy Sheets for Good?

Absolutely.

Whether you're running a café, office, school, tradie shed, community club or a workplace with suspiciously high toilet paper usage, we've got you covered.

It's an easy way for businesses to support local charities while stocking up on something they're already buying.

Turns out doing good can be as simple as ordering the bog roll.

So you're telling me my bum can help change lives?

Look, when you put it like that, it sounds a bit weird. But yes…

Every roll purchased helps generate funding for Australian charities doing important work in communities around the country. It might be the easiest good deed you'll ever do.

How does the "100% of profits to charity" model work?

100% means 100%. No fine print. No asterisks. No accountant hiding behind a pot plant.

Sheets for Good is registered Australian Not-for-Profit company, and our constitution legally prevents profits or dividends being paid out to owners or shareholders. In other words, the profits have only one job: doing good. But we wanted to make things even simpler and more transparent. 

We commit a minimum fixed dollar amount from every box sold to our charity partners. That’s a guaranteed minimum, not a cap. Any remaining net profit is also distributed to our charity partners, so 100% of net profit goes towards doing good. Every purchase contributes, and as we grow, so can our impact.

To keep things lean, efficient and focused on helping communities, 100% Collective is managed by a registered Australian charity. They help ensure the operational overheads stay stripped back, so as much funding as possible reaches the people and causes that need it most.

The short version?

You buy toilet paper. We sort the paperwork. Charities get the support.

Is it safe for septic tanks and standard plumbing?

You bet!

Our toilet paper is made to break down quickly after it's flushed, so it's perfectly suitable for standard household plumbing, septic systems, caravans and RVs.

In other words, it knows when its job is done.

You get the strength where you need it, and the dissolving where you need it. A pretty important balance, if we're being honest.

Is your paper free from harsh chemicals and dyes?

You bet your bum it is.

No added fragrances. No dyes. No chlorine bleaching. No weird stuff trying to smell like a rainforest, vanilla cupcake or summer breeze.

Unfortunately, if your husband, brother, dad or teenage son is responsible for the smells in your bathroom, that's well beyond our area of expertise.

How much is shipping, and how fast will it arrive?

Australia is a long way from pretty much everything... including itself.

Shipping big boxes of toilet paper around the country isn't cheap, so instead of passing on the full freight cost, we chip in to help keep delivery as affordable as possible. Your shipping rate is calculated at checkout based on where you live.

We aim to deliver within 5–8 business days of placing your order. Business days exclude weekends and public holidays. For orders placed on a weekend or public holiday, the delivery timeframe starts on the next business day. Delivery times are estimates and may vary depending on your location and carrier delays.

We’re growing our delivery network with every order. Thanks for your patience if delivery takes a little longer, and for backing us while we back Aussie charities.

Can I set up a subscription, and am I locked in?

Absolutely. And no, you're not locked into anything.

Set up a subscription and we'll make sure the toilet paper keeps turning up before that awkward "Uh-oh, we're down to the last roll" moment.

Need to pause it? Easy squeezy.
Want to change products? No wukkas.
Going through toilet paper faster than expected? We won't ask questions…

You can update, skip, pause or cancel your subscription whenever you like through your account.

How is the box packaged? Is it plastic-free?

We keep it simple. Your order arrives in a sturdy cardboard box that's fully recyclable and tough enough to survive the trip through the Australian delivery network.

We work hard to keep unnecessary plastic out of our packaging, so your rolls arrive protected without creating a mountain of rubbish.

Good for your bathroom. Better for the recycling bin. And much easier than trying to repurpose 48 toilet paper wrappers into an art project.